• When will my order be shipped?

Orders duly completed by 1pm will be processed during the day, otherwise within the following 24 working hours ; orders placed on Saturday or Sunday will be handled the following Monday.

  • Which courier do you use for shipments?

Shipments will be delivered via the express courier service DHL+ Espress, Bartolini or Fedex International experss

  • What payment methods do you accept?

Credit card (Visa, Mastercard, American Express)

Debit cards



Bank transfer (only on request)

Cash on delivery (only on request, only on the Italian market).

  • What are the delivery times?

Delivery times are affected by the destination areas of the products.
In Italy delivery is approximately expected by 1/2 working days .
In Europe delivery is approximately expected by 4/5 working days.
In the rest of the world delivery is approximately expected by 5/7 working days .

  • How long do I have for returns, is it free?

​In Italy returns are not always free, in Europe it is not free, consult our Return and Refund Policy page. For non-EEC countries, duties and other regularly documented expenses may also be charged in addition to transport costs.

  • How can I contact Spatarella customer service?

For any questions or requests for assistance, our customer service is available via email at info@spatarella.eu or through our WhatsApp number +393515208181.

During sales or promotion periods or in the event of unforeseen events, shipping times may vary.